Online-shop and retailers work hand in hand The BULLS online shop combines the benefits of the internet with the strengths of the retailer. Browse online and simply order – it works the same way as for all other online shops. However, anyone wanting to order a bike online but without giving up the retailer‘s service, is in just the right place in the BULLS online shop. Either order with free collection at the retailer (Click&Collect) or choose the Premium delivery service. Here, you simply agree on a delivery date after ordering in the online shop. The retailer not only brings your eBike to you on the desired date, but also sets it up on the spot if required. Whichever delivery service is used, the new eBike is assembled and set up on the spot by a mechanic, ready to ride. „An exceptional service, which saved me a lot of time and money. The eMTB was delivered right to the f ront door and handed over with extensive instructions, for only 25 euros“, says BULLS online shop customer Gerd Böhme. Online-shop and retailers work hand in hand 133 O N L I N E S H O P With DHL shipping, our customers receive the new eBike almost ready to ride in a special cardboard box. All they now need to do is screw on the pedals and adjust the handlebars and saddle, using the instructions provided. Maximum availability – fastest possible delivery Every BULLS order is completed by a bricks andmortar retailer. In this way, online shop customers not only support local bike dealers, but also have a direct contact at hand. In addition to the stocks held by BULLS‘ retailers, we also access our central warehouse stocks. This facilitates the best possible availability for online customers, combined with the fastest possible delivery. Regardless of the option chosen by BULLS‘ online shop customers, they profit from the benefits of the internet, the comprehensive on-site service provided by our retailers and the cooperative buying power of around 1,000 members across Europe.